Dutch Railway (NS)

Good combination of existing and new structures. Phased delivery.
The Netherlands

NS transports more than 1.1 million train passengers every day

They provide the connection between home and work. Between family and friends, between people. Trains are still the only means of transport that reach the inner cities unhindered in a sustainable and safe manner. Trains have been unique for 175 years already, and are the pride of more than 30,000 NS employees.

Tinkering on a moving train

Since 2012, NS has made use until now of iProtect and NSToegang (access) at 75 locations. Personal particulars with an external public transport chip number are import- ed from the SAP application into NSToegang. The internal public transport chip number (iProtect card number) is designated to the user’s pass via TLS (transport layer security). This is what we call the WAP/SAP interface. In NSToegang, location administrators allocate authorised access rights for NS and Nedtrain employees, which are exported in real time to iProtect. Aside from the current locations that make use of NSToegang and iProtect, many more locations will be added. In the meanwhile, iProtect comprises 320 Polyxes and 553 readers, and 27,000 people have already been authorised.

Countless possibilities

At Nedtrain Haarlem, use is made of personal searches at exit turnstiles. After a certain number of passes, turn- stiles are blocked and an employee is subjected to a personal search. We provided this solution using block counts and various procedures in iProtect. In the mean time, NSToegang is replaced with iWork, which will simplify a number of procedures for both users and management.

Customized Dashboard

The NS head offices in Utrecht and a number of Nedtrain branches make use of a Dashboard in iProtect. This provides a display of employees, visitors and CES officers that are present. In future, a dashboard will be made for each location which includes a floor plan, technical page and staff presence. Then the Trigion communications room can act faster in the event of a possible fault or calling for an up-to-date status.