Service Units

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 Terms and conditions – Service Units


TERMS AND CONDITIONS – SERVICE UNITS

TKH Security B.V. registered by statute in Haaksbergen, with offices in Zoetermeer.
Chamber of Commerce no. 30191139

TKH Security agrees to loan Customer the goods described below.

Service unit
1x Service unit casing: €500,-
1x Server (and 3x HDD): €2.500,-
8x Accessory: €10,- (per piece)

Article 1 Usage and pricing
1.1 Service unit is available for € 15,00 per day unless stated otherwise in a valid maintenance contract.
1.2 Usage of Service unit is calculated starting on date of shipment by TKH Security and will be calculated until the Service unit is received in the warehouse of TKH Security.
1.3 On-site replacement is possible at a rate of € 115,00 per hour, excluding travel expense, unless stated otherwise in a valid maintenance contract.
1.4 TKH Security will invoice the costs for the Service unit every month, regardless of reference number of Customer.

Article 2 Shipping and returning
2.1 The Service unit will be sent to Customer in the Service unit casing, sealed with (white) sealing strip. When Customer notices the (white) sealing strip is missing upon arrival, Customer is obligated to notify TKH Security immediately. If Customer does not inform TKH Security, Customer will be held responsible for the completeness of the content of the Service unit.
2.2 Footage on the Service unit is expected to be removed from the Service unit before returning, conform the reset procedure.
2.3 When returning the Service unit, Customer should use the (white) sealing strip which is supplied within the Accessory box.
2.4 TKH Security will check the content and condition of the Service unit upon arrival, in case of any deviation TKH Security will be entitled to charge Customer the corresponding value.

Article 3 Other
3.1 If the “warranty void seal” on the Service Unit is broken TKH Security is entitled to charge the value of the Server to Customer.
3.2 TKH Security is not liable for loss of any information on Service unit.
3.3 This loan agreement is subject to the general terms and conditions of TKH Security. By signing this agreement, Customer declares to have received and taken note of these general terms and conditions.