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Park Assist Parking Guidance
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A car driving in a parking garage under red M5 smart sensors and a VMS sign that reads "Full", both indicating the lack of available parking spaces.
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Tech Support

This page contains useful information such as FAQs, downloads, license activation, documents and more. If you can't find what you are looking for, please contact one of our support departments.

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Welcome to the TKH Tech AI Chatbot

Our Tech AI Chatbot is available 24/7 to assist you with all your technical support questions. With access to our extensive knowledge base, the chatbot can provide you with quick and accurate information, ensuring you are always well supported. Create an account using your work credentials so you can always revisit previous sessions or start a new one seamlessly.
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Knowledge Base


In our Knowledge Base you can find technical information about our software and hardware, such as manuals, tutorials and calculators.

Visit our Knowledge Base.

Helpdesk

The TKH Security Control Room offers support for all our solutions.
The control room is open from Monday to Friday from 8:30 to 17:00 hours and can be reached by dialing our general phone number or by e-mail to support.nl@tkhsecurity.com.

You can also contact our Support Tickets Portal. Here you can submit and review all your requests.

Customer Portal

You have the possibility via our website to visit our customer portal. In your customer portal you can find for example an overview of your licenses, RMAs (Return Material Authorizations) and product certificates. You do not have an account yet? Please sign up.

Contract Management

At TKH Security, we guarantee our clients support and a variety of contract possibilities. Each project can be followed up by a long-term relationship, maintained by our experts.

Software Downloads

It is possible to download software updates via our knowledge base.

Frequently Asked Questions (FAQ)

If you cannot find the answer you are looking for on our website, please check our FAQ’s.

Cybersecurity

Safeguarding our digital and physical environments is a top priority. We embed cybersecurity at every level, from our infrastructure to the innovative solutions we deliver, ensuring that security is an integral part of each stage—starting from the initial concept to the final product.

License (FLINQ SMS, VDG SENSE VMS, IPROTECT AC)

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Questions?
Feel free to contact us.