Abbott Northwestern Hospital Selects TKH Security to Deliver an Unparalleled Parking Experience
TKH Security has been awarded the Parking Guidance System (PGS) contract for Abbott Northwestern Hospital in Minneapolis, MN. Abbott Northwestern Hospital, part of the Allina Health network. Allina Health is building a new transportation hub and adding two additional parking levels to its existing facility, totaling 2,742 parking spaces. Intending to maximize its parking assets on campus, enhance security, and improve the customer experience, Allina Health has elected to implement TKH Security’s camera-based M4 System.
Allina Health chose to deploy the M4 single-space PGS. In addition to the smart-sensors, Abbott Northwestern Hospital’s installation will include TKH Security’s LCD- NAV and VMS-NAV wayfinding signage and several exclusive software modules: Park Surveillance™, Park Alerts™, and Park Finder™.
TKH Security’s proprietary M4 PGS and digital wayfinding signage offer each patient, visitor, and employee unparalleled guidance from garage entry to exit. The entryway LCD-NAV sign provides advanced, customizable, real-time data as drivers arrive at the facility, immediately directing them to levels that have available parking.
The in-aisle, state-of-the-art VMS-NAV signs display a vast array of continuously updated occupancy data, empowering visitors to make informed on-the-spot decisions. The VMS-NAV offers operators a flexible navigation solution that can broadcast an expansive set of dynamic digital messages beyond simple counts with split-screen, scrolling, and toggling capabilities.
As wayfinding signage guides drivers on their journey, TKH Security’s M4 smart-sensors enhance the guidance experience by indicating which specific spaces are available or occupied using color-coded red (occupied) and green (available) LED lights, helping to remove stress and uncertainty from the parking experience while increasing garage efficiency. The Park Alerts and Park Surveillance integrations help increase control, security, and safety in the garage.
Allina Health was particularly interested in how TKH Security’s surveillance technology could enrich the facility’s existing camera installation. Park Surveillance enables the M4 sensors to capture streaming video of any activity in or around parking bays. With unobstructed views of each parking bay and the space between vehicles, this serves as a reliable and proven deterrent of theft and other criminal behaviors. In addition, the Park Alerts software extension further enhances garage control, empowering parking management to set automated time and license plate-based rules and alerts. These alerts enable operations staff to enforce policies and remain informed about parking abuse/violations within the garage.
As patients, visitors, and staff return to the garage, the Find Your Car™ vehicle locator enables them to quickly and easily pinpoint their car. By entering all or part of their license plate number into the Park Finder system, guests are guided to the exact space where their car is parked, increasing customer satisfaction and decreasing the time spent exiting the facility.
“This exciting project reflects the importance of a camera-based PGS on a healthcare operation that depends on providing an elevated customer experience while maximizing the features to enhance the parking and security operation.” – Jeff Sparrow, Regional Account Manager.
Construction on the site is already underway and the M4 System is expected to be installed in Q1-Q2 of 2022.
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Location
Minneapolis, United States of America
Client
Abbott Northwestern Hospital
