We understand the unique challenges that airports face in managing their parking facilities efficiently. Explore how our innovative solutions are reshaping the way airports manage parking, making travel smoother and more convenient for passengers and staff alike.
Today’s on-airport parking facilities are dealing with an unprecedented set of pressures and challenges that are eroding parking revenues, straining resources, reducing safety and security, and driving up operational costs. Availability concerns, no one looks forward to the process of finding a parking space at an airport, especially during peak travel periods. When airport garages are underutilized, it results in traffic congestion and can lead to premature expansion/construction to compensate for the parking system’s overall inefficiency. Plus, traditional security systems have a hard time getting an unobstructed view of key areas where undesirable events can take place, like in and between parking spaces themselves.
With our patented Park Assist Guidance System, you’ll not only justify an overall higher level of rates versus off-airport competitors, but you can easily institute premium rates for the most desirable spaces in your garage while accessing the numerousadditional benefits of our revolutionary camera-based guidance system.
Tailored Solutions for You
Park Assist’s advanced camera-based automated parking guidance system has emerged as a viable single-source solution. The benefits of this smart-infrastructure investment — which is growing exponentially in terms of real-world deployment — include an elevated customer experience, reduced time-to-park, heightened operational efficiency, and a decreased carbon footprint.
Throughout the day and evening, parkers are arriving who would gladly pay a premium for one of your most desirable spaces. This includes travelers who are running late, families with kids in tow, business travelers looking to streamline their pre-travel agenda, or just about anyone desiring a shorter walk to the terminal.
Available as a Premium Subscription, our multifaceted Business Development+ API package, combined with your PARCS or other revenue management system, enables you to set premium and conditional pricing rates at will throughout your entire facility. There’s no need for expensive gate systems or costly loss of spaces. This intelligent feature is all-encompassing solution with the power to instantly increase revenues and the bottom line.
Our next-generation guidance and wayfinding technology can reduce the time needed to find a space by 36% up to 63%.* This process can even be kick-started via push notifications from your airport’s website or smartphone app. As a result, travelers arrive at the terminal quicker, are less stressed, and have more time to make purchases at airport concessions.
Upon exit, our Park Finder software module enables returning parkers to find the exact location of their vehicles by simply typing in three numbers or letters from their license plate at a touchscreen kiosk or on a smartphone app or when inserting their parking tickets at a pay station. This feature is available with an INX Standard Subscription.
* According to a science-based benchmarking study on time-to-park conducted by Park Assist in collaboration with the Brisbane Airport Corporation (BAC). This groundbreaking before-and-after APGS analysis encompassed two parking facilities with a combined total of 7.903 individually M4-monitored bays
The use of integrated License Plate Recognition (LPR) is a central element of our camera-based smart-sensing system, so each space in your garage is already being monitored. This enables you to schedule instant, automated license-plate inventories at designated times, eliminating the cost of time-intensive manual walk-throughs or mobile LPR drive-bys, and reducing lost ticket revenue.
In a post-911 world, the more eyes you can have on your facility, the better. The fact is, traditional security systems have a hard time getting an unobstructed view of key areas where undesirable events can take place: in and between the parking spaces.
With a standard Park Assist installation, smart-sensor cameras can identify vehicles and monitor occupancy in every parking space. Through our ParkView surveillance add-on software module, our M5 APGS can also capture streaming surveillance video whenever motion is detected in or around a space, or continuously, if desired. This provides an expanded level of security/safety that would otherwise be cost-prohibitive.
Products & Services
M5, S2, C5 Smart Sensing
Quantifying the Impact of Park Assist’s Parking Guidance Solution on Customer Experience
Little has been done in the industry to objectively quantify the effects that an APGS has on driver decision-making and the parking experience itself. In response to this, Brisbane Airport Corporation, in collaboration with Park Assist completed a ground-breaking benchmarking study.
Read on for a summary of the impressive outcomes.
About Brisbane Airport
Brisbane Airport is the primary international airport serving Brisbane and Southeast Queensland. The airport services 31 airlines flying to 50 domestic and 29 international destinations, and with it, offers a state-of-the-art car facility, host to our M4 Automated Parking Guidance System (APGS) which elevates the airport parking experience.
In partnership with Brisbane Airport, TKH Security sought to quantify the impact of the wayfinding capabilities of the APGS, specifically focusing on the time taken for drivers to find and park in a vacant bay (Time to Park).
The Brisbane Airport benchmarking study results quantified the following impact once the Wayfinding Elements (dynamic signage and red/green pilot lights) of the APGS were enabled:
36% reduction in Time to Park in P1 car park.
33% reduction in Time to Park across both car parks.
50% reduction in Time to Park for primary entry levels in P1 servicing short-term parkers.
Improved and more consistent customer experience.
5-minute time saving for drivers parking in disabled bays (an average reduction of 63%).
An additional half-minute reduction in Time on Park at weekends.
This ground-breaking APGS benchmarking study has quantified several key benefits. The most significant benefit is a substantial reduction in Time to Park, observed consistently across different times, locations, and types of visitors/parkers.
This study leveraged and correlated data from two independent systems:
The Park Assist M4 Automated Parking Guidance System, which monitors every individual bay across both car parks for entry and exit events.
A third-party Parking & Revenue Control System (PARCS) which monitors vehicle entry and exit to each car park.
As both systems use automated License Plate Recognition (LPR) to uniquely identify a vehicle, we were able to determine:
When and where a unique vehicle entered and exited the car parks.
Where they parked and when they left a specific bay.
Over a 5-month period, the study collected a total of 127,284 individual customer journeys and compared Time to Park before and after the Parking Guidance dynamic signage and red/green pilot lights were enabled onsite (Wayfinding Elements).