PARK ASSIST Guidance

Intelligent parking. On so many levels.
Our Parking Guidance system is the next evolution in parking guidance technology. Our patented system provides real-time, rich data collection using camera-based smart sensors for facility owners and operators to achieve maximum usage and revenue per square foot, improve security, and forecast activity. Our clients gain the depth and breadth of control it takes to ensure a streamlined and cost-effective operation.
Main Values

The insight and control you need to heighten efficiency and profitability.
Enhance your existing security and surveillance with smart sensor placement that provides visibility for up to 6 spaces, including between vehicles, significantly increasing the number of areas visible via HD real time monitoring.
With our integrated License Plate Recognition (LPR) and proprietary software, INX, reports on customer behaviors, preferences, and usage patterns are at your fingertips. Additionally, operators can promptly identify when VIPs or blocked persons enter your facility.
The core expandability of INX enables limitless integration opportunities for expanded functionalities that work with the continually evolving universe of third-party solutions, including the frictionless parking solution you choose, without interruptions.

Find the hidden money in your facility to maximize your revenue stream.
When integrated with your PARCS or other revenue management system, you can adjust price points on a space-by-space or event-by-event basis for maximum revenue. Moreover, our user-friendly system is designed for a seamless, third-party integrated parking experience, incorporating mobile-based payment methods to eliminate friction points.
The wealth of data analytics in INX can be mined for usage patterns and improvement opportunities, reducing staffing and expenses, and optimizing existing facilities instead of building costly new garages.
The integrated License Plate Recognition (LPR) technology reduces lost ticket challenges while the HD real time streaming video protects again fraudulent claims.

Enhance the parking experience to foster customer loyalty and increase market share.
Welcoming parkers with next generation parking guidance creates a premium experience not soon forgotten. When parkers arrive at your facility, they are often under pressure and short on time. Their primary objective is to locate an attractive parking spot quickly, and with ease, while also anticipating a hassle-free departure. Park Assist’s innovative technology makes this possible by streamlining the process and reducing driving time and emissions for a premium parking experience.
Parkers experience less stress and anxiety in your parking facility thanks to a reduction in their parking time by up to 63% and enhanced safety. Combining this with Park Finder, our advanced-tech vehicle locator builds a lasting impression of your business.
Products & Services










Quantifying the Impact of Park Assist’s Parking Guidance Solution on Customer Experience.

Little has been done in the industry to objectively quantify the effects that an APGS has on driver decision-making and the parking experience itself. In response to this, Brisbane Airport Corporation, in collaboration with Park Assist completed a ground-breaking benchmarking study.
Read on for a summary of the impressive outcomes.
About Brisbane Airport
Brisbane Airport is the primary international airport serving Brisbane and Southeast Queensland. The airport services 31 airlines flying to 50 domestic and 29 international destinations, and with it, offers a state-of-the-art car facility, host to our M4 Automated Parking Guidance System (APGS) which elevates the airport parking experience.

The Challenge
In partnership with Brisbane Airport, TKH Security sought to quantify the impact of the wayfinding capabilities of the APGS, specifically focusing on the time taken for drivers to find and park in a vacant bay (Time to Park).

The Outcome
The Brisbane Airport benchmarking study results quantified the following impact once the Wayfinding Elements (dynamic signage and red/green pilot lights) of the APGS were enabled:
- 36% reduction in Time to Park in P1 car park.
- 33% reduction in Time to Park across both car parks.
- 50% reduction in Time to Park for primary entry levels in P1 servicing short-term parkers.
- Improved and more consistent customer experience.
- 5-minute time saving for drivers parking in disabled bays (an average reduction of 63%).
- An additional half-minute reduction in Time on Park at weekends.

This ground-breaking APGS benchmarking study has quantified several key benefits. The most significant benefit is a substantial reduction in Time to Park, observed consistently across different times, locations, and types of visitors/parkers.
The Solution
This study leveraged and correlated data from two independent systems:
- The Park Assist M4 Automated Parking Guidance System, which monitors every individual bay across both car parks for entry and exit events.
- A third-party Parking & Revenue Control System (PARCS) which monitors vehicle entry and exit to each car park.
As both systems use automated License Plate Recognition (LPR) to uniquely identify a vehicle, we were able to determine:
- When and where a unique vehicle entered and exited the car parks.
- Where they parked and when they left a specific bay.
Over a 5-month period, the study collected a total of 127,284 individual customer journeys and compared Time to Park before and after the Parking Guidance dynamic signage and red/green pilot lights were enabled onsite (Wayfinding Elements).