Healthcare
Using our insights in the healthcare sector, we skilfully enhance the security of medical facilities. Understanding the challenges of large sites with many entrances and exits, where patient, visitor and employee safety is of the highest concern, we tailor our solutions and put the tools in place to provide vital services.
Enhancing the experience of patients and families
Our APGS ensures swift and stress-free entry to medical facilities. With advanced parking technology, patients and visitors can effortlessly find available parking spaces, reducing the time they spend navigating through large parking garages. This streamlined process significantly diminishes the stress levels associated with parking, enabling patients and visitors to arrive at appointments or connect with family members promptly.
Industry Challenges
- Balancing hospital and public building security requirements in a vital environment, covering medical/open active areas which require 24/7 operation.
- Access control: The need for an Access Control system capable of meeting the diverse access needs within a hospital, encompassing open areas and restricted zones, including labs and medical equipment storage.
- Requirement for maintaining controlled pressure environments during medical procedures like quarantine protocols.
- Support for staff: To effectively manage operations during periods of reduced staffing, enhancing resource allocation, workflow optimization, and communication support.
- Enable access to employee facilities/services such as lockers, clothing, medical tools, catering, and parking.
- Mitigate potential security threats posed by visitors through innovative access control, real-time monitoring, and effective emergency response strategies.
Healthcare Driven Solutions
- Enhanced Security with Access Control: We implement dynamic access management solutions to cater to both open-access areas and restricted zones like laboratories and medical equipment storage. The system utilizes diverse access levels, accommodating various personnel requirements while ensuring security.
- Highly Secure Area Management: In critical, round-the-clock operational zones like medical areas, a vigilant security strategy is implemented. Authorized entry deactivates alarms, while a built-in timer activates the alarm if the area remains unoccupied for a specified duration.
- Pressurized/Clean Rooms Interlock: For controlled environments like pressurized medical rooms, a sophisticated interlock system guarantees the preservation of essential conditions. Doors remain interdependent, ensuring one cannot open unless the other is securely closed.
- Support for Staff/Visitors: Intercom systems can facilitate smooth communication even in departments with minimal staffing by use of an external integration, connecting to those on shift that may not be available to answer a fixed intercom.
- Multi-purpose Access Cards: Streamlined access through a single card enhances convenience and traceability, enabling employees to access lockers, clothing, medical instruments, restaurants, and parking areas.
- Patient Monitoring: Utilizing AI-driven patient monitoring, each patient’s journey can be closely and compassionately tracked. For vulnerable patients, the system detects movements, activities such as dressing, and staff interactions, even from off-duty team members. This approach significantly enhances patient care and facilitates the efficient allocation of limited resources.
- Heightened Surveillance: Our Video Management System – VDG SENSE, can monitor emergency room (ER) areas, providing event-driven insights to operators. This surveillance enhances situational awareness and security, providing functionalities such as crowd detection algorithms to monitor and manage potential situations, ensuring safety protocols are adhered to.
- Prioritizing Access: Our solution recognizes specific credentials, prioritizing medical transport, technical staff, and emergency responders. Dedicated elevators ensure swift access to critical areas like the Emergency Room.
Tailored Solutions for You
- An application for special medical areas, for example a vault that contains vital equipment but must be monitored in terms of use, 24/7.
- A multi-use card that provides access to a range of essential functions needed for daily activities such as lockers, clothing, medical instruments, restaurants, and parking areas.
- Physical Security can be heightened (especially in ER Areas) thanks to a combination of our AC and VMS that can notify operators of event-driven scenarios such as a large crowd approaching, noise levels and more.
- Integration of smart lock solutions.
- Different levels of security depending on schedules of (Day/Night) staffing. Particularly important in controlling who can access doors/entrances and specific areas during critical hours of typical disruption.
- Specialized Secure Rooms: A secure room with interlocking capabilities and aggression detection via intercom is designed to handle extreme security situations. Microphones in these rooms allow operators to listen and respond promptly.
- Integration of HRM Systems: Assign standard rights to staff facilities/services such as clothing and parking whilst also setting specific rights to restricted areas that need heightened levels of security. Thanks to this integration you also have automatic information on new employees.
- Alarm types that can be set, for example, technical or intrusion types that indicate what kind of event is taking place for prompt and effective action.
- Reporting for Access Optimization and monitoring of access rights utilizing daily staff movements to streamline the process/flow within the building to enhance security levels.
- Nighttime Access Control: With the need for heightened security during nighttime hours at entry points, the system adjusts according to specific conditions, ensuring controlled access when it’s most essential. Particularly crucial during periods of limited staffing.
Case Study
Meander Medical Centre Amersfoort
Facility Overview with Video Management
Maintaining control and security within the hospital environment is achieved through our IPROTECT Access Control System, which can operate seamlessly from the reception area of healthcare buildings.
With our VDG SENSE Video Management System, we offer a comprehensive overview of the entire hospital, ensuring enhanced safety for both patients and visitors by displaying video images of movements captured from various locations across multiple screens.
The system is intelligently linked to the network of cameras strategically positioned both inside and around the hospital premises. efficiently detect any movements when necessary.
For enhanced surveillance, Pan Tilt Zoom (PTZ) cameras can detect movements and provide zooming capabilities, enabling a clearer and more detailed view of the monitored areas. This comprehensive approach ensures that both restricted zones and the parking lot are meticulously monitored and effectively managed.
The Meander Medical Centre Amersfoort
Comprehensive Communication
In healthcare settings, our advanced intercom systems play a crucial role in facilitating efficient communication across various areas, including reception desks, administrative spaces, and operating rooms.
These offer assistance at entry/exit terminals and parking/payment points, while also activating the appropriate IP camera for real-time video display on monitors. This allows reception desk staff to address visitors personally, provide tailored assistance, and answer questions effectively.
By leveraging these advanced intercom systems, healthcare facilities optimize communication, safety, coordination, and patient outcomes, enhancing the overall experience for visitors and improving the quality of care provided.
In operating rooms, intercom systems enable direct and hands-free communication with individuals outside the room, promoting seamless teamwork and enhancing patient care. Specialized self-sterilizing intercom terminals ensure a hygienic environment, reducing the risk of contamination.
Diakonessen Utrecht
Implementation of access passes
Our solution implements advanced access passes in healthcare institutions using DESFire technology, specifically focusing on the future implementation of the DESFire EV3. This upgrade provides even greater security features and enhanced protection for sensitive data and access control within medical facilities.
By upgrading to DESFire EV3 with production of EV2 coming to an end, the access passes offer a more robust and secure environment for healthcare professionals and patients. The new cards incorporate advanced encryption algorithms, secure authentication protocols, and improved tamper resistance, making them highly resistant to cloning and unauthorized access attempts.
Working in coordination distributor, our implementation process involves replacing the existing MIFARE cards with the new DESFire EV3 cards and readers throughout the hospital. This approach minimizes disruption to daily operations by focusing on upgrading the cards themselves rather than the entire system.
Diakonessen Utrecht
Intelligent Video and Intruder detection
IPROTECT AC allows for the integration of intelligent video and intruder detection, as well as seamless interfacing with other systems. For example, integrating with a personnel information system enables centralized management of employee access, automatically blocking their pass when they leave the organization.
This integration also enables the creation of a comprehensive incident file, combining reports from security officers, employees, and camera images. These options empower organizations to strengthen their security measures and streamline incident reporting processes.
our Solutions
A reduced stress experience for patients and visitors alike
The process of finding availabe parking at a medical facility can be stressful for anyone. This can be especially true for patients and visitors, who typically have weightier issues on their minds.
Industry Challenges
When hospital garages are underutilized, the resulting traffic congestion can lead to premature expansion/construction to compensate for the parking system’s overall inefficiency. Plus, traditional security systems have a hard time getting an unobstructed view of key areas where undesirable events can take place, like in and between parking spaces.
Healthcare Solutions
The installation of an Automated Parking Guidance system (APGS) is an innovative method to significantly elevate the patient and visitor experience with faster parking, manage the complex ebb-and-flow of multiple user groups, and further differentiate your brand in today’s highly competitive healthcare services environment.
Tailored Solutions for You
Our next-generation guidance features, such as real-time wayfinding, are distinct benefits for patients, outpatients, and visitors.
Upon arrival, our advanced wayfinding signage and camera-based M5 smart-sensors combine to direct parkers quickly to open spaces. This reduces time-to-park up to 63%*, substantially lowers harmful CO2 emissions throughout the parking campus, and helps medical offices and clinics avoid the snowball effect of late patient arrivals.
Upon exiting, our Park Finder feature provides a convenient solution for patients and visitors who may be distracted and need assistance finding their vehicles. With our integrated License Plate Recognition (LPR), this valuable add-on allows a patient, visitor, or employee to quickly locate any parked vehicle by entering at least three numbers or letters from their license plate via a touchscreen kiosk, an enabled pay station, or an integrated mobile app.
* According to a science-based benchmarking study on time-to-park conducted by Park Assist in collaboration with the Brisbane Airport Corporation (BAC). This groundbreaking before-and-after APGS analysis encompassed two parking facilities with a combined total of 7.903 individually M4-monitored bays.
An ongoing challenge for hospitals is the daily management of parking policies for doctors, nurses, and staff. Our Park Alerts add-on software module uses LPR to automatically monitor who’s parking where in your facility and sends instant alerts when violations occur. This ensures various user groups are parking in their assigned areas and enables the core INX system to maintain a complete inventory of parked vehicles for security purposes.
Products & Services
About King Faisal Specialist Hospital and Research Centre
The King Faisal Specialist Hospital and Research Centre, located in Riyadh, is one of the largest hospitals in Saudi Arabia.
In 2014, King Faisal Specialist Hospital and Research Centre installed the Park Assist M3 System in all three of its multi-level car parks. Since Park Assist was installed, the hospital saw a visible increase in utilization of the upper levels in the car parks.
Why They Purchased
Initially, the hospital was only looking at ultrasonic but became increasingly interested in the innovative technology and diversity of the Park Assist M3 System. The King Faisal Specialist Hospital and Research Centre ultimately chose the Park Assist M3 System over ultrasonic due to its technology capabilities, ability to manage complex multiple user groups and to elevate the customer experience. Furthermore, our system allowed the hospital to provide the most efficient and hassle-free parking experience for its patients and visitors.
Our integrated technology, leveraging License Plate Recognition (LPR), includes the Park Finder feature. This assists distracted patients and visitors in quickly locating their vehicles upon exit. By entering just three characters of their license plate at a touchscreen kiosk, parkers can easily find their cars, thanks to this valuable software extension.
The process of finding a parking space in a large facility can be stressful for anyone. This is especially true for a hospital’s patients and visitors: who typically have bigger priorities. Park Finder, Find Your Car™, the virtual parking valet, is one of many unique features that eliminates the stress of parking and provides a world-class experience by allowing users to search for the location of their vehicle.