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Retail parking garage equipped with TKH Security’s smart parking technology.
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A valuable differentiator for retail centers with the power to drive repeat business.

As a leader in smart parking technology, we recognize the pivotal role parking plays in shaping the retail experience. Discover how our cutting-edge solutions are redefining parking paradigms for retail spaces, creating seamless and engaging shopping journeys for customers while maximizing efficiency for businesses.

Industry Challenges

Spenders and loyal shoppers can quickly take their dollars elsewhere if they feel stressed, whilst searching for an open parking space, before their shopping experience. Plus, with precious purchases in hand, a shopper’s sense of security is paramount when returning to their vehicleTraditional security systems have a hard time getting an unobstructed view of key areas where undesirable events can take place, like in and between parking spaces.

A shopper navigating a safe and efficient parking facility with TKH Security technology.

Retail Solutions

With an Automated Parking Guidance system (APGS), advanced parking technology is an innovative method to elevate the guest experience, heighten brand image across a portfolio of properties, and capture powerful data to measure and maximize retail activity.

The green LED light on the bottom of this M5, a camera-based smart sensor that is the primary piece of a parking management system, shows parkers a space is available.

Tailored Solutions for You 

While the camera-based APGS, the Park Assist solution provides the convenience of parking guidance for locating a parking spot quickly upon arrival and retrieving the vehicle upon return, our system offers more than just basic wayfinding.

Empowered by our integrated License Plate Recognition (LPR) technology, our INX Standard platform tracks a wealth of real-time and historical data across multiple sites, including unique vehicle visits, parking usage patterns, evolving visit-frequency trends, and more. With INX Premium Subscriptions, this ecosystem is further expanded to access an even deeper level of interactive and incisive reports to increase efficiency, streamline expenses, aid marketing/promotional efforts, and improve decision-making across the board.

Using the camera-based M5 smart sensors, every vehicle that parks in an APGS monitored facility is identified through LPR. INX keeps track of exactly who’s using your garage, how often, and when. This enables our Park Alerts add-on software module available with an INX Standard Subscription and our Ops Command+ API package — to automatically recognize and reward repeat visitors. For example, providing loyal customers access to VIP parking zones that are exclusively reserved for them.

On the opposite end of the spectrum, Park Alerts can be also used to detect and monitor parking abuse. Automated notifications can help prevent non-customers from a nearby transit station from continually accessing your free parking. Additionally, they can quickly alert you to known banned vehicles to enable quick response by security teams.

Customer Stories

East Village Retail Centre

The East Village Retail Centre, owned by Mirvac Retail, is an acclaimed development in Zetland…

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East Village Retail Centre benefiting from an automated parking guidance system by TKH Security.

Scentre Group

Scentre Group owns and operates the pre-eminent shopping centre portfolio in Australia and New Zealand…

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Case study on Scentre Group’s management of parking operations in large shopping centres across Australia and New Zealand.
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