Contact Us

Solutions

Get to know our Solutions

Search

Case Study

City of Seattle e-Park, Washington

City of Seattle e-Park case study highlighting TKH Security’s Park Assist innovative parking guidance system, improving urban traffic flow and reducing congestion
Home Customer Stories Government City of Seattle e-Park Washington

Data aggregation from disparate systems

Like most major cities, Seattle has a mix of municipal and privately-owned parking facilities spread out across its jurisdiction. The city needed a way to aggregate real-time occupancy and pricing data from these disparate systems. The goal: to maximize usage and revenue in city-owned garages, while leveraging private-lot capacity to further alleviate overtaxed street parking and traffic congestion.

“Our original need was to mitigate congestion caused by our DOT’s highway widening program. The ePark solution crafted by Park Assist is a customized and scalable platform. So we’re continuing to expand ePark to encompass more spaces and neighborhoods.”

A digital parking guidance system interface displaying real-time occupancy and pricing data for municipal and private parking facilities in a city setting from TKH Security Park Assist

Real-time information

The ePark solution also broadcasts real-time information through an ever-evolving array of touchpoints, including digital signage on highways, roads, and entrances; a live information portal on the city’s website; and an open API that can empower readily available mobile apps.

“ePark is an exceptional fit for our complex demands. The technology has boosted the convenience and reliability of parking across Seattle – with a significant positive impact on the customer experience. While Park Assist continues to deliver exceptional customer support.”

Digital signage broadcasting real-time parking availability, complemented by a live portal and mobile app integration from TKH Security Park Assist.
Icon quote

Michael Solheim

e-Project Manager CITY OF SEATTLE

“Our citywide guidance system, developed and installed by Park Assist, has revolutionized the ease and efficiency of parking in Seattle. They’ve been a great partner for our city, and continue to be. We wouldn’t hesitate to recommend Park Assist to others as well.”

Do you want to know more about

our Solution