Services
This page contains useful information such as FAQs, downloads, license activation, documents and more. If you can't find what you are looking for, please contact one of our support departments.
Knowledge Base
In our Knowledge Base you can find technical information about our software and hardware, such as manuals, tutorials and calculators. Visit our Knowledge Base.
In our Knowledge Base you can find technical information about our software and hardware, such as manuals, tutorials and calculators. Visit our Knowledge Base.
Helpdesk
The TKH Security Control Room offers support to all our solutions. The control room is open from Monday to Friday from 8:30 to 17:00 hours and can be reached by dialing our general phone number or by e-mail to support.nl@tkhsecurity.com. You can also contact our Support Tickets Portal. Here you can submit and review all your requests. When closed, you can also find information on our Knowledge Base. or you will be directed for contractual support.
The TKH Security Control Room offers support to all our solutions. The control room is open from Monday to Friday from 8:30 to 17:00 hours and can be reached by dialing our general phone number or by e-mail to support.nl@tkhsecurity.com. You can also contact our Support Tickets Portal. Here you can submit and review all your requests. When closed, you can also find information on our Knowledge Base. or you will be directed for contractual support.
Customer Portal
You have the possibility via our website to visit our customer portal. In your customer portal you can find for example an overview of your licenses, RMAs (Return Material Authorizations) and product certificates. You do not have an account yet? Please sign up.
You have the possibility via our website to visit our customer portal. In your customer portal you can find for example an overview of your licenses, RMAs (Return Material Authorizations) and product certificates. You do not have an account yet? Please sign up.
Contract Management
At TKH Security, we guarantee our clients support and a variety of contract possibilities. Each project can be followed up by a long term relationship, maintained by our experts. Read more.
At TKH Security, we guarantee our clients support and a variety of contract possibilities. Each project can be followed up by a long term relationship, maintained by our experts. Read more.
License (de)activation and reset
You can activate or deactivate your licence(s) on our portal. To request a reset of your license click here.
You can activate or deactivate your licence(s) on our portal. To request a reset of your license click here.
Project Support, Consultancy and Engineering
We have several colleagues in house who can support you with more complex projects.
We have several colleagues in house who can support you with more complex projects.
Training Sessions
We offer several English and Dutch technical software training sessions for both beginner and expert. Read more.
We offer several English and Dutch technical software training sessions for both beginner and expert. Read more.
Frequently Asked Questions (FAQ)
If you can not find the answer you are looking for on our website, please check our FAQ.
If you can not find the answer you are looking for on our website, please check our FAQ.
VDG Sense/Siqura
support.nl@tkhsecurity.com
+31 (0)79 363 81 12
FlinQ support.nl@tkhsecurity.com +31 (0)20-4620740
+31 (0)79-3638113*
*after office hours for contract partners only
