Services
This page contains useful information such as FAQs, downloads, license activation, documents and more. If you can't find what you are looking for, please contact one of our support departments.
VDG Sense
support@tkhsecurity.com
+31 (0)79 363 81 12
FlinQ service@tkhsecurity.com +31 (0) 88 500 8700 +31 (0) 88 500 8799*
FlinQ service portal
* after office hours for contract partners only
Knowledge Base
In our Knowledge Base you can find technical information about our software and hardware, such as manuals, tutorials and calculators. Visit our Knowledge Base.
In our Knowledge Base you can find technical information about our software and hardware, such as manuals, tutorials and calculators. Visit our Knowledge Base.
Customer Portal
You have the possibility via our website to visit our customer portal. In your customer portal you can find for example an overview of your licenses, RMAs (Return Material Authorizations), support tickets and product certificates. You do not have an account yet? Please sign up.
You have the possibility via our website to visit our customer portal. In your customer portal you can find for example an overview of your licenses, RMAs (Return Material Authorizations), support tickets and product certificates. You do not have an account yet? Please sign up.
Training Sessions
We offer several English and Dutch technical software training sessions for both beginner and expert. Read more.
We offer several English and Dutch technical software training sessions for both beginner and expert. Read more.
Software Upgrade Plan
Within a year of purchasing our iProtect, VDG Sense or FlinQ software, you can conclude a Software Upgrade Plan for a period of 1 to 5 years. Read more.
Within a year of purchasing our iProtect, VDG Sense or FlinQ software, you can conclude a Software Upgrade Plan for a period of 1 to 5 years. Read more.
License (de)activation and reset
You can activate or deactivate your licence(s) on our portal. To request a reset of your license click here.
You can activate or deactivate your licence(s) on our portal. To request a reset of your license click here.
Project Support, Consultancy and Engineering
We have several colleagues in house who can support you with more complex projects.
We have several colleagues in house who can support you with more complex projects.
Helpdesk
The TKH Security Control Room offers adequate support to guarantee optimum functioning of our solutions. The control room is open from Monday to Friday from 8:30 to 17:00 hours and can be reached by dialing our general phone number or by e-mail service@tkhsecurity.com. When closed, you can also find information on our knowledge base or you will be directed to our Control Center for contractual support.
The TKH Security Control Room offers adequate support to guarantee optimum functioning of our solutions. The control room is open from Monday to Friday from 8:30 to 17:00 hours and can be reached by dialing our general phone number or by e-mail service@tkhsecurity.com. When closed, you can also find information on our knowledge base or you will be directed to our Control Center for contractual support.
Frequently Asked Questions (FAQ)
If you can not find the answer you are looking for on our website, please check our FAQ.
If you can not find the answer you are looking for on our website, please check our FAQ.
